Operational & Technical Help Center.
Direct, authoritative answers regarding The Special Operation Services Foundation Inc., SOS Server repeater access, 24/7/365 CAD dispatch onboarding, and non-profit eligibility.
SUPPORT GOVERNANCE
Frequently Asked Questions
Every response reflects our current FCC Part 90, NIMS/ICS-400, and HIPAA transport standards across the Northeast repeater mesh.
Operating as "The Non-Profit for Non-Profits" since 2010, The Special Operation Services Foundation Inc. is a 501(c)(3) emergency management and communications organization. Through SOS Server, we provide shared enterprise infrastructure—including an inter-state Radio-over-IP (RoIP) repeater network, a 24/7/365 CAD dispatch center (1-800-567-0535), Special Operation Services field teams, Res1cue Radio, and clinical responder training—to volunteer EMS corps and relief charities.
Managed by our Sitecast Solutions & Technology division, our interconnected repeater network spans primary high-elevation sites in Waltham/Boston (MA), Mt. Tom / Western Massachusetts, Greenfield (MA), Farmington (CT), Northern and Southern Rhode Island, and Nassau County / Long Island (NY). Each node supports mixed-mode P25 digital and analog FM access linked via sub-12ms RoIP fiber and microwave backhaul.
Through our Public Service Events (PSE) division, the Foundation deploys mobile cross-band repeater trailers, APRS/GPS unit telemetry, unified medical command desks, and dedicated ALS/BLS field communications for multi-jurisdictional charity endurance events such as the Boston-to-Provincetown Harbor to the Bay ride.
Yes. Building on our legacy of hosting and supporting volunteer corps such as Bellmore-Merrick EMS (Nassau County, NY), verified 501(c)(3) ambulance squads receive subsidized or zero-cost access to our cloud CAD alerting engine, POCSAG 1200 and two-tone fire pager gateways, member shift-scheduling calendars, and redundant web hosting.
Res1cue Radio is our dedicated digital broadcast and tactical audio division geared toward emergency medical, fire, and disaster relief personnel. It provides real-time multi-repeater monitoring, public safety announcements, severe weather briefings, and encrypted low-latency Opus 64kbps audio feeds.
Command officers of registered 501(c)(3) EMS, SAR, or fire-rescue organizations can submit an onboarding request on our Contact & Provisioning page or call our 24/7/365 Dispatch Center at 1-800-567-0535 to obtain regional repeater codeplugs, pre-programmed fire pagers, or SAE Class 1 emergency warning optics.